Scheduled maintenance with impact from 2024-10-09 22:00 CEST to 2024-10-09 22:38 CEST

Scheduled Maintenance Web application (UI) Email sending / deliverability (MTA) Contact tracking and interactions Image / storage availability API / Integrations API / Integrations / Marketing API API / Integrations / Marketing SOAP API Website Helpdesk API / Integrations / Email API
2024-10-09 22:00 CEST · 38 minutes

Update

Resolved

The scheduled maintenance ended without issues at 22:26 CEST.
If you do experience difficulties, please let us know at support@flexmail.be.
Our apologies for the inconvenience!

October 9, 2024 · 22:26 CEST
scheduled

We’re committed to providing you with the best possible service on the Flexmail platform. To ensure continued performance and stability, we’ll be performing a significant infrastructure upgrade on Wednesday, October 7th, 2024, from 22:00 to 23:30 CEST (Central European Summer Time).

What to expect:

  • Limited Platform Access: The Flexmail platform and API will be accessible, but you may experience brief interruptions.
  • Paused Services: Email delivery and background processing will be temporarily paused during the maintenance window.
  • Resumption: All platform operations, including delivery of scheduled emails, will resume immediately after the upgrade is complete.

Recommendations:

  • Campaign Scheduling: We recommend avoiding scheduling campaigns in the hours before and during the maintenance window.
  • API Consumers: Double-check your API’s error handling and retry mechanisms to ensure smooth operation.

We apologize for any inconvenience this may cause and appreciate your understanding. Your understanding helps us maintain a reliable and secure platform.

If you have any questions or concerns, please don’t hesitate to contact our support team at support@flexmail.be.

October 2, 2024 · 13:37 CEST

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