Support Service Disruption Notice

Minor Incident Helpdesk
2025-10-20 10:20 CEST · 1 hour, 28 minutes

Update

Resolved

It appears our our helpdesk software provider’s systems are back operational. We’ll keep monitoring the situation on our end and will re-escalate if needed.

October 20, 2025 · 11:31 CEST
Issue

We are currently experiencing technical issues with our helpdesk software provider. As a result, there may be delays in responses via email and chat, and phone support might also be impacted.
Our team is in close contact with the provider and working to resolve the issue as quickly as possible.
We sincerely apologize for the inconvenience and appreciate your patience.

October 20, 2025 · 09:30 CEST

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