Microsoft 365 outage – email delays and missing messages

Minor Incident Email sending / deliverability (MTA) Helpdesk
2026-11-13 08:00 CET · 10 hours

Update

Issue

Microsoft is currently experiencing an outage affecting Outlook and Exchange Online. Our Help inbox depends on Microsoft, so incoming and outgoing email may be delayed or not arrive at all until Microsoft resolves the issue. As a result, our helpdesk may be difficult to reach by email.

Outgoing email from the platform to Microsoft recipients may be delayed or fail to arrive during this outage. This is caused by the Microsoft 365 issue and is outside our control. Delivery should resume automatically once Microsoft restores mail flow. Please allow extra time before resending or treating a message as los

We’re monitoring Microsoft’s progress and will post an update here as things develop. Follow the latest status here: https://status.cloud.microsoft/

November 13, 2026 · 10:30 CET

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