Delay in sending campaigns

Major Incident Email sending / deliverability (MTA)
3 hours, 36 minutes

Update

Resolved

The issue regarding the delay in sending campaigns has been resolved!
All delayed campaigns have been processed.

If you are still experiencing difficulties, please let us know at support@flexmail.be.

Our apologies for the inconvenience!

Nov 7th, 2019 13:57 CET
Monitoring

The issue seems to be resolved, but we are still monitoring to make sure everything works as it should. All delayed campaigns are running up.

Nov 7th, 2019 13:03 CET
Monitoring

Our team believes we’ve identified a root cause, but we are still monitoring to make sure everything works as it should.

Nov 7th, 2019 12:56 CET
Investigating

Unfortunately there is still a delay in sending campaigns. Our team is investigating the issue. We will keep you updated as soon as we know more. Our apologies for the inconvenience!

Nov 7th, 2019 12:29 CET
Investigating

There is a delay in sending campaigns. We are investigating the issue at the moment. We will keep you updated!

Nov 7th, 2019 10:51 CET