Minor issues with background processing of opens
Minor Incident
Contact tracking and interactions
2019-11-12 15:43 CET
· 52 minutes
Update
Resolved
November 4, 2021 · 16:24 CET
The issue has been resolved!
If you are still experiencing difficulties, please let us know at support@flexmail.be.
Our apologies for the inconvenience!
Monitoring
November 4, 2021 · 16:24 CET
The issue has been resolved, but we are still monitoring to make sure everything works as it should.
Delayed actions are being processed.
Investigating
November 4, 2021 · 16:24 CET
Our team believes we’ve identified a root cause and are working on a fix. You may experience some difficulties with counters in the reports or actions based on opens.
We’ll post further updates as we have more information.
Issue
November 4, 2021 · 16:24 CET
You may experience some difficulties with counters in the reports or actions based on opens. We are investigating the issue. Updates will follow on this page.
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